Privacy Policy
This Privacy Policy explains how Clean Sweep Co. handles personal data when you use our website or request move-in and move-out cleaning services in the Al Wakra metropolitan area.
Your Rights
Subject to legal limits, you may request access to your data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. You may also object to processing based on legitimate interests where that basis applies.
How to Make a Request
To make a privacy request, provide enough information for us to verify your identity and locate the relevant record. We may ask for additional details before responding, and we will handle the request within a reasonable period under applicable law.
Data Retention
We retain personal data for the period needed to manage inquiries, quotes, bookings, service delivery, payment handling, and post-service records. After that, we delete or anonymize data unless a longer period is required for legal, accounting, dispute, or operational reasons.
Policy Updates
When we update this policy, we will post the revised version on the website and adjust the effective date where appropriate. If a change materially affects how we handle personal data, we may provide additional notice through a reasonable channel.
How We Use Data
We use personal data to respond to inquiries, prepare quotes, confirm property scope and access, schedule appointments, deliver cleaning services, manage payments, maintain records, improve website performance, and meet legal or accounting obligations. We may also use limited information to prevent misuse, resolve disputes, and support service quality.
Sharing With Service Providers
We may share personal data with payment processors, communication tools, website hosting providers, scheduling support services, and other operational vendors that help us run the business. These parties may process data on our instructions and are expected to use it only for the agreed purpose.
Legal Disclosures
We may share personal data with courts, regulators, law enforcement, or other public bodies when required to comply with legal obligations, respond to lawful requests, protect our rights, or address safety and security concerns.
Data We Collect
We may collect identification and contact details, property and access information, service preferences, appointment details, payment-related information, communication records, and limited technical data such as device and browser information. Where relevant, we may also process condition photos submitted for quote preparation or service planning.
How We Collect Data
We receive data when you submit an inquiry, request a quote, book an appointment, share property details or access instructions, communicate with us by phone, email, or form, and provide payment or handover information. We may also obtain technical data automatically through the website and record information created during service delivery, such as scheduling and completion notes.
Types of Cookies
We may use session cookies to keep the site working during a visit, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. We do not rely on cookies to collect more information than is needed for these purposes.
Cookie Controls
We use standard cookie controls to support site operation and basic analytics where enabled. You can usually manage cookies through your browser settings, including blocking or deleting them. If cookies are disabled, some features may not work as intended.